Adult care
worker (Level 2)


13 months (£3000)


Course overview

Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives. Job roles are varied and determined by and relevant to the type of service being provided and the person supported.


Typical job titles include Care Worker, Support Worker, Personal Assistant, Outreach Development Worker, Community Support Worker. Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres and some clinical healthcare settings. They could also specialise in a variety of areas such as learning disability, mental health, drug and alcohol misuse, homecare, dementia and end-of-life care.


As well as covering Adult Care Workers this standard also covers Personal Assistants who work directly for one individual usually within their own home.

Course content

Whilst the delivery of training and some of the content will be tailored to employer’s needs, there are key elements that must be covered throughout:

  • Communication in Care Settings including handling information
  • Personal Development
  • Person Centred Approaches in care settings
  • Equality and Inclusion
  • Health and Safety
  • Responsibilities of Care Workers
  • Duty of Care and Safeguarding
  • Infection control and Prevention
  • Understanding of Mental Health problems, Dementia and Learning Disabilities.
  • Supporting individuals with physical and emotional care, daily living needs and health care procedures.

Course delivery

The course will typically be completed over 15 months. The knowledge delivery programme will run for 12 months, with delivery of knowledge twice a month, primarily through a webinar. The remaining 3 months will be individually tailored to meet timely achievement and EPA preparation. The learners will also be observed in the workplace on at least 2 occasions to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard. The Tutor will complete a progress review in the first 6 weeks and every 12 weeks thereafter, which will require the Employers presence. All work will be stored on an electronic portfolio ready to be submitted to the End Point Assessment Organisation.


At the end of the 15 months the learner will have a final assessment with an End Point Assessment organisation. Revision and Mock activities will be completed with the learner prior to the final assessment. Learners will need to evidence 20% off the job hours using teaching sessions, shadowing in the workplace, time spent writing tasks; Off-the-job training is defined as learning which is undertaken outside of the normal day to-day working environment and leads towards the achievement of an apprenticeship.

Entry requirements

All learners will need to prove they have, or work towards and achieve Level 1 in Maths and English prior to completion of the Apprenticeship and demonstrate they have attempted L2. Learners will need to be working or volunteering in practical placements to be able to demonstrate both the knowledge and the skills required for this apprenticeship.

Link to professional registration and progression

As well as ensuring full competency as an Adult Care Worker, this standard provides a foundation for potential progression into higher level courses such as Lead Adult Care and more senior job roles.