16 months (£5000)
The business administrator standard is for anyone working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards Management responsibilities.
The responsibilities of the role are to support, engage with different parts of the organisation, and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others
Whilst the delivery of training and some of the content will be bespoke to employer’s needs, there are key elements that must be covered throughout. These will focus on the importance of:
Typical applicants will display a good attitude, a positive approach to learning & development and a high level of ambition. Apprentices will need to sit an initial assessment in both English and Maths and if they are starting the course without a GSCE grade 3 (C) or above they will need to sit Functional Skills Level 2 English and Maths before completion of the apprenticeship.
The course will typically be completed over a 16-month period, which will include fortnightly knowledge delivery through either Forums or Face-to-Face sessions. The learners will also be observed in the workplace on at least 2 occasions to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard. The Tutor will complete a progress review in the first 6 weeks and every 8 weeks thereafter, which will require the Employers presence. All work will be stored on an electronic portfolio ready to be submitted to the End Point Assessment Organisation.
At the end of the 15th month, the learner will have a final assessment with and End Point Assessment organisation. Revision and Mock activities will be completed with the learner prior to the final assessment.
Learners will need to evidence 20% off the job hours using teaching sessions, shadowing in the workplace, time spent writing tasks; Off-the-job training is defined as learning which is undertaken outside of the normal day to-day working environment and leads towards the achievement of an apprenticeship.