13 months (£3000)

Course Overview

Healthcare support workers work as part of a team providing high quality and compassionate care to individuals and may carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing and helping prepare individuals for Healthcare Activities. Healthcare Support Workers will also carry out non-clinical duties.

Course Content

Whilst the delivery of training and some of the content will be tailored to employer’s needs, there are key elements that must be covered throughout:

  • Communication including handling of information
  • Personal Development
  • Equality and inclusion
  • Roles and responsibilities of the worker
  • Health and safety.
  • Infection control


Entry Requirements

Typical applicants will display a good attitude, a positive approach to learning & development and a high level of ambition. Apprentices will need to sit an initial assessment in both English and Maths and if they are starting the course without a GSCE grade 3 (C) or above they will need to sit Functional Skills Level 2 English and Maths before completion of the apprenticeship.


Link to professional registration and progression

As well as ensuring full competency as a Healthcare Support Worker, this standard provides a foundation for potential progression into higher level courses such as Senior Healthcare Support Worker.

Course Delivery

The course will typically be completed over 15 months. The knowledge delivery programme will run for 12 months, with delivery of knowledge twice a month, primarily through a webinar. The remaining 3 months will be individually tailored to meet timely achievement and EPA preparation. The learners will also be observed in the workplace on at least 3 occasions to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard. The Tutor will complete a progress review in the first 6 weeks and every 12 weeks thereafter, which will require the Employers presence. All work will be stored on an electronic portfolio ready to be submitted to the End Point Assessment Organisation.


At the end of the 15 months the learner will have a final assessment with an End Point Assessment organisation. Revision and Mock activities will be completed with the learner prior to the final assessment.


Learners will need to evidence 20% off the job hours using teaching sessions, shadowing in the workplace, time spent writing tasks; Off-the-job training is defined as learning which is undertaken outside of the normal day to-day working environment and leads towards the achievement of an apprenticeship