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HR SUPPORT (LEVEL 3)

Duration

18 months (£5000)

 

Course overview

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day-to-day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation, they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

Course Content

Whilst the delivery of training and some of the content will be bespoke to employer’s needs, there are key elements that must be covered throughout. The learners will achieve a Level 3 CIPD certificate as part of their apprenticeship. The pre-selected units include:

  • Developing yourself as an effective human resources or learning and development practitioner
  • Understanding Organisations and the role of Human Resources
  • Recording, Analysing and Using Human Resources Information
  • Resourcing Talent
  • Supporting Good Practice in Managing Employment relations
  • Delivering Learning and Development Activities

Course Delivery

The course will typically be completed over an 18-month period, which will include weekly knowledge sessions delivered through Face-to-Face and webinar sessions. The learners will also be observed in the workplace on at least 3 occasions to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard. The Tutor will complete a progress review in the first 6 weeks and every 8 weeks thereafter, which will require the Employers presence. All work will be stored on an electronic portfolio ready to be submitted to the End Point Assessment Organisation.

 

At the end of the 18th month, the learner will have a final assessment with and End Point Assessment organisation. Revision and Mock activities will be completed with the learner prior to the final assessment.

 

Learners will need to evidence 20% off the job hours using teaching sessions, shadowing in the workplace, time spent writing tasks; Off-the-job training is defined as learning which is undertaken outside of the normal day to-day working environment and leads towards the achievement of an apprenticeship.

Entry Requirements

Typical applicants will display a good attitude, a positive approach to learning & development and a high level of ambition. Apprentices will need to sit an initial assessment in both English and Maths and if they are starting the course without a GSCE grade 3 (C) or above they will need to sit Functional Skills Level 2 English and Maths before completion of the apprenticeship.

Link to professional registration and progression

Successful completion of this standard will enable the individual to apply for Associate Membership (Assoc CIPD) of the Chartered Institute of Personnel and Development (CIPD), the professional body for the HR sector, if they take the qualifications suggested. Without the qualification, individuals can become an Associate Member of CIPD if their end-point assessment is carried out by a provider approved by the professional body.

 

It forms the foundation of a career within the profession, giving the base for further development through a career path within an organisation and/or through the HR Consultant/Partner apprenticeship. The apprentice can choose to stay within core HR or diversify into one of the specialist areas of HR.