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PROPERTY MAINTENANCE OPERATIVE (Level 2)

Duration (EXCL EPA)

14 Months (£9000)

 

EPA Duration

2 Months

 

Start Date

Various

 

about the course

The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and the team.

 

They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. They will provide a first and immediate response to fault finding, whilst maximising quality and ensuring cost-effectiveness. They will ensure the prevention of major damage that could result in extensive costs and minimise reactive intervention.

Course Overview

As part of the Property Maintenance Operative Programme, you will be required to develop Knowledge, Skills and Behaviours in the below areas within your organisation:

  • Understand and demonstrate the importance of Health and Safety in the workplace
  • Comply with organisational safety, policies and procedures and identify hazards and reduce them
  • Consider safety compliance with a diverse sector of client groups
  • Understand and demonstrate the importance of working safely at height
  • Carry out repairs to the fabric of a building, for example repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls
  • Understand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains
  • Maintain high levels of water hygiene within a building
  • Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses.
  • Understand and maintain plant, safety systems and equipment
  • Demonstrate and implement energy, environment and sustainable practices
  • Understand and maintain grounds and external fabrication of a building, such as drainage and guttering
  • Understand and demonstrate the safe use of hand tools, for example screwdrivers, power drills, pliers, paper strippers and a variety other tools used in plumbing and carpentry
  • Demonstrate and understand the importance of the control of resources and stock
  • Understand and demonstrate the principles of Planned Preventative Maintenance
  • Understand how to prepare for refurbishment or deep clean of equipment and surfaces
  • Carry out repairs and reactive maintenance
  • Understand the importance of customer service
  • Record and report information accurately either internally or externally

Course Delivery

The course will typically be completed over a 14-month period, which will include weekly knowledge delivery through face-to-face sessions at our Stevenage construction campus.

 

The learners will also be observed in the workplace to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard.

 

The tutor will complete a progress review in the first 6 weeks and every 10-12 weeks thereafter, which will require the Employer’s presence. All work will be stored on an electronic portfolio ready to be submitted to the End Point Assessment Organisation.

 

At the end of the 48th month, the learner will have a final assessment with an End Point Assessment Organisation (EPAO). Revision and mock activities will be completed with the learner prior to the final assessment.

End Point Assessment

As part of the Apprenticeship Standard, you will be required to complete an End Point Assessment (EPA) at the end of your programme with an external Independent Assessor (EPAO).

Throughout the programme your tutor will prepare you for the End Point Assessment and complete mock assessments prior to your final assessment.

 

The following elements will be completed during the End Point Assessment for the Property Maintenance Operative:

  • Practical Observation Tasks
  • Interview
  • Knowledge Test

 

At the end of the final assessment, the below grades will be awarded by the EPAO:

  • Fail
  • Pass
  • Distinction

Qualifications

As part of the Property Maintenance Operative Standard you will be achieving the following qualifications:

  • Apprenticeship Standard Certificate in Property Maintenance Operative
  • Functional Skills Maths (Level 2)*
  • Functional Skills English (Level 2)*

 

*Will be achieved if relevant qualification not already held prior to the Apprenticeship.

Entry Requirements

Typical applicants will display a good attitude, a positive approach to learning & development and a high level of ambition. Apprentices will need to sit an initial assessment in both English and Maths.

 

Where a learner does not hold an equivalent to or GSCE grade 4 (C) or above, you will need to sit Functional Skills Level 2 English and Maths prior to taking the End Point assessment.