18 months (£5000)


Course Overview

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people. As an experienced support worker, they carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered Healthcare Practitioner. They may work in a range of roles including Adult Nursing Support, Maternity Support, Theatre Support, Mental Health Support and Allied Health Professions (therapy support.) This course has a number of pathways that are determined by the optional unit choice, such as Theatre Support and Adult Nursing

Course Delivery

The course will typically be completed over 18 months. The knowledge delivery programme will run for 15 months. The remaining 3 months will be individually tailored to meet timely achievement and EPA preparation, with the final month being Independent Assessment. The delivery will be a mix of Learning conferences, webinars and e-learning. The learners will also be observed in the workplace on at least 3 occasions to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard. The Tutor will complete a progress review in the first 6 weeks and every 12 weeks thereafter, which will require the Employer/Mentor to be present. All work will be stored on an electronic portfolio ready to be submitted to the End Point Assessment Organisation.

At the end of the 15 months delivery, the learner will have a final assessment with an independent End Point Assessment organisation. Revision and Mock activities will be completed with the learner prior to the final assessment.


Learners will need to evidence 20% off the job hours using teaching sessions, shadowing in the workplace, time spent writing tasks; Off-the-job training is defined as learning which is undertaken outside of the normal day to-day working environment and leads towards the achievement of an apprenticeship.

Course Content

Whilst the delivery of training and some of the content will be tailored to employer’s needs, there are key elements that must be covered throughout:

  • Roles and responsibilites (including Health & Safety)
  • Becoming a reflective practitioner including Study skills for Senior Healthcare Support workers.
  • Putting the Individual first – including Person Centred Approaches, Mental Well-being and Mental Health promotion, Equality and Inclusion
  • Duty of Care and Safeguarding and Protection
  • Infection Prevention and Control including cleaning, decontamination and waste management

Entry Requirements

Typical applicants will display a good attitude, a positive approach to learning & development and a high level of ambition. Apprentices will need to sit an initial assessment in both English and Maths and if they are starting the course without a GSCE grade 3 (C) or above they will need to sit Functional Skills Level 2 English and Maths before completion of the apprenticeship.


Link to professional registration and progression

As well as ensuring full competency as a Senior Healthcare Support Worker, this standard provides a foundation for potential progression into higher level courses such as Assistant Practitioner or Access to Nursing/ nurse training.