Adult care
worker (Level 2)

Duration (EXCL EPA)

14 Months (£4000)


EPA Duration

2 Months


Start Date

23rd January 2024


About the Course

Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives. Job roles are varied and determined by the type of service being provided and the person supported.


Typical job titles include Care Worker, Support Worker, Personal Assistant, Outreach Development Worker, and Community Support Worker. Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres and some clinical healthcare settings. They could also specialise in a variety of areas such as learning disability, mental health, drug and alcohol misuse, homecare, dementia and end-of-life care.


As well as covering Adult Care Workers this standard also covers Personal Assistants who work directly for one individual usually within their own home. Techniques and evaluation are key overarching areas which feature within this occupational area (and across all the knowledge, behaviours, and skills identified below).

Course Overview

As part of the Adult Care Worker Programme, you will be required to develop Knowledge, Skills and Behaviours in the below areas within your organisation:

  • Communication in Care Settings, including handling information
  • Personal Development
  • Person-Centred Approaches in Care Settings
  • Equality and Inclusion
  • Health and Safety
  • Responsibilities of Care Workers
  • Duty of Care and Safeguarding
  • Infection Control and Prevention
  • Understanding of Mental Health Problems, Dementia, and Learning Disabilities
  • Supporting Individuals with Physical and Emotional Care, Daily Living Needs, and Healthcare Procedures

Course Delivery

The course will typically be completed over a 14-month period, which will include monthly knowledge delivery through either webinars or face-to-face sessions.


The learners will also be observed in the workplace on at least 2 occasions to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard.


The tutor will complete a progress review in the first six weeks and every 10-12 weeks thereafter, which will require the Employer’s presence. All work will be stored on an electronic portfolio ready to be submitted to the End Point Assessment Organisation.


At the end of the 14th month, the learner will have a final assessment with an End Point Assessment Organisation (EPAO). Revision and mock activities will be completed with the learner prior to the final assessment.

End Point Assessment

As part of the Apprenticeship Standard, you will be required to complete an End Point Assessment (EPA) at the end of your programme with an external Independent Assessor (EPAO).  Throughout the programme, your tutor will prepare you for the End Point Assessment and complete mock assessments prior to your final assessment.


The following elements will be completed during the End Point Assessment for the Adult Care Worker Standard

  • Situational Judgement Test
  • Professional Discussion


At the end of the final assessment, the below grades will be awarded by the EPAO:

  • Fail
  • Pass
  • Merit
  • Distinction


As part of the Adult Care Worker Standard you will be achieving the following qualifications:

  • Apprenticeship Standard Certificate in Adult Care Worker
  • Level 2 Diploma in Care
  • Functional Skills Maths (Level 2)*
  • Functional Skills English (Level 2)*


*Will be achieved if relevant qualification not already held prior to the Apprenticeship.

Entry Requirements

Typical applicants will display a good attitude, a positive approach to learning and development, and a high level of ambition. Apprentices will need to sit an initial assessment in both English and Maths.


Where a learner does not hold an equivalent to or GSCE grade 4 (C) or above, you will need to sit Functional Skills Level 2 English and Maths prior to taking the End Point assessment.

Government Funding

Find out how your business can benefit from government funding here.

Skills For Health Quality Mark


Hart Learning & Development’s Healthcare apprenticeships team has been awarded the Skills For Health Quality Mark in recognition of our outstanding healthcare training. The standard recognises, defines, and endorses superior delivery of learning and training in healthcare.


Contact for further information

for more information and to apply please call 01462 471041 or use the form below.

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