TEAM LEADER / Supervisor (LEVEL 3)

Duration (excl EPA)

15 months (£4500)


EPA Duration

2-3 Months


Start Date



about the course

A team leader/supervisor is a first-line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. Team Leaders provide direction, instructions and guidance to ensure the achievement of set goals.


Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Roles/Occupations may include Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

Course Overview

As part of the Team Leader Supervisor Programme, you will be required to develop knowledge, skills and behaviours in the below areas within your organisation:

  • Building Relationships
  • Communication
  • Finance
  • Leading People
  • Managing People
  • Operational Management
  • Problem-solving
  • Project Management
  • Managing Self and Self-awareness

Course Delivery

This programme will be delivered through a blend of online, classroom-based and on-the-job learning.
The course will be completed over a 15 month period, which will include weekly delivery of knowledge modules through 6 learning conferences at a pre-agreed location.


The learners will also be observed in the workplace on at least 2 occasions to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard.


The tutor will complete a progress review in the first 6 weeks and every 10-12 weeks thereafter, which will require the Employers presence. All work will be stored on an electronic portfolio ready to be submitted to the End Point Assessment Organisation.

End-Point Assessment

As part of the Apprenticeship Standard, you will be required to complete an End-Point assessment at the end of your programme with an external Independent Assessor (EPAO).  Throughout the programme, your tutor will prepare you for the End-Point Assessment and complete mock assessments prior to your final assessment.


The following elements will be completed during the End-Point Assessment for the Team Leader/Supervisor Standard:

  • Presentation with Q&A (Topic for the presentation provided by the external assessor)
  • Professional Discussion
  • Portfolio of Evidence


At the end of the final assessment, the below grades will be awarded by the EPAO:

  • Fail
  • Pass
  • Distinction

Entry Requirements

Typical applicants will display a good attitude, a positive approach to learning & development and a high level of ambition. Apprentices will need to sit an initial assessment in both English and Maths.


Where a learner does not hold an equivalent to or GSCE grade 4 (C) or above, you will need to sit Functional Skills Level 2 English and Maths prior to taking the End-Point assessment.


As part of the Team Leader/Supervisor Standard you will be achieving the following qualifications:


*Will be worked towards and achieved if equivalent qualifications are not already held prior to the start of the Apprenticeship.

Learner Journey

Click here to find out more.


Government Funding

Find out how your business can benefit from government funding here.

Contact for further information

for more information and to apply please call 01462 471041 or use the form below.

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