Understanding challenging behaviour


This course covers areas that are most relevant to those working in the health, care and wellbeing sector but some can be accessed by everyone. It is also relevant to people working in education, training, and other sectors where challenging behaviour is a present issue.


They are ideal for helping staff understand the importance of both mental and physical health and have been designed to support wellbeing on a variety of levels.


You will benefit from a greater understanding of these topics as well as developing their communication and management skills within the workplace.



Anyone working within education, training or healthcare or more widely in sectors where challenging behaviour is an issue.



With this course we aim to provide increased awareness of different types of challenging behaviours and understand its effects.

Our course covers:

  • The importance of effective communication
  • Behaviour management techniques
  • Supporting positive behaviour
  • The role of reflection and support when there are instances of challenging behaviours

Course delivery – blended learning

All those enrolling onto one of our online courses will also receive remote support from our tutors. Specialist teams will provide individual feedback and study programmes that are tailored to personal need. Our teams are available via email, telephone or Skype throughout the course.


We support learning in the workplace with face-to-face sessions at key points. Enrolment is done in person and your staff are supported from the first step in their journey. Two further workshop sessions are scheduled with you to minimise disruption to your business while providing opportunities to meet our experienced tutors in person.



Please get in touch to find out when the next courses will be running

funding – who is eligible

  • If you’re a citizen of the United Kingdom or a country within the European Economic Area
  • Have been resident in the United Kingdom or a country within the European Economic area for the previous 3 years
  • Are not currently enrolled on any other funded learning programme
  • If you are aged 19-23 and don’t have a level 2, you can study a level 2 qualification fully funded


Full funding may also be available if you are earning below the low-wage salary threshold. Please speak to us for further details

For more information or to apply please complete our contact form



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